Present - Andy Ambler (Club Chief Executive), Bob Asprey (MSC Chairman), Paul Ted Robinson, Jason Roseman and Graeme Smale.

Season Ticket, Junior Lions And Membership Totals For The Current Season And Season Ticket Renewals For Season 2010 / 2011 And The Membership Numbers Of The New 1885 Club

The number of season ticket holders for this season is 5146, members this season is 6328 and current Junior Lions amounts to 1422.

The current number of season tickets purchased for next season is 4,600.

357 fans have currently bought membership for the new 1885 club.

Andy said that he hoped season tickets would be sent out to supporters by mid to late July.

Bob asked Andy again for information from the club accountant concerning the splits between numbers of junior and senior season ticket holders and junior and senior members.

He also sought a swift resolution to the matter of MSC funds from previous seasons so that the supporters club has a clear perception of its financial position for the next year.

Stewarding And Crowd Control

Andy stated that due to some fans having access problems through the turnstiles, the Club had checked its machinery and 14 power packs had been replaced.

This should improve any access problems.

Andy also stated that supporters having difficulties getting through the turnstiles with what they believe are valid tickets will now not be asked to queue again but will be let into the stadium with a phone call then being made by a steward to the ticket office to ensure the validity of their entry.

Andy warned however that season tickets would be checked to ensure those who purchase on an instalment basis are maintaining their payments.

Andy continued that the club is adopting different stewarding policies to ensure that gangways are kept clear particularly in the South and East Stands for the big attendance games for the remainder of the season.

Andy said he would investigate the reasons why there are large queues for West Stand access, which have been evident outside the turnstiles for the last few home matches.

The Procedures For Running Club Coaches To Away Fixtures

The Club will discuss and settle a procedure with the MSC for running coaches for away games next year in the closed season.

Andy is keen to introduce the ability to purchase coach tickets online.

Billy Neil must sort out the procurement and management of the coaches.

However, there appeared to still be issues with coach stewards.

The club will produce a set of guidelines to clearly demonstrate the behaviour required when travelling on official coaches.

These guidelines are necessary as they reflect current laws.

Before discussions are carried out, Andy asked the MSC to contact the Football Supporters Federation to collect the latest ideas regarding the management of official fan transportation

Ticketing

Andy confirmed that the software has not been installed which will show the purchase histories of individual supporters.

He argued however that this software was not completely necessary and that the new ticketing system as it stood was adequate for club / supporters needs.

Any new software might not be seen for some time.

The MSC raised the point of a supporter who had chosen to stay in the former East Stand Family Enclosure Area rather than move to the new West family enclosure.

He wanted to take advantage of the Earlybird Discount, which claimed that season ticket prices were being frozen for the fifth successive year.

Although prices have not altered in the new West Family Enclosure for next season, he wanted to bring 2 new children to Millwall and remain in the East.

Under current pricing policy the fan would have to pay an additional £62 for the new under 12 supporter and an extra £57 for the junior under 16.

He believed he was being treated unfairly.

Andy said he would investigate his situation.

Andy also said he would investigate another MSC question as to why matchday tickets in the West Upper / Lower are the same but there is a difference in season ticket prices for the two areas.

Catering

It is proposed to arrange a summer meeting with the club / caterers to discuss past performance and the way forward.

For this meeting, the MSC understood that a South Kiosk had run out of plastic lids for hot drinks and had also run out of food at the Gillingham home fixture.

The West Upper had only one kiosk open and a kiosk in the East had also run out of food.

Andy stated that he had no record of the South kiosk running out of food. Indeed, food had actually been thrown away after the game due to over provision.

He said that all kiosks will be open in the West for the next home game and would look into the provision of food in the East Stand.

Andy continued that he was generally happy with the caterers, as catering at sporting venues is a difficult task and food sales could fluctuate quite markedly throughout the season.

The suggestions that the caterers could sell bottled miniatures and meal deals are to be taken up at the forthcoming catering meeting.

The 1885 Club And The 125 Year Celebrations

The MSC said that the 1885 Club had not been marketed well and membership was difficult to obtain online. The fans did not know what membership of this club entailed.

Andy countered by highlighting an online advert, which talked of a commemorative box containing a scarf and other memorabilia, a chance to have a dinner with a player or the Chairman and entry into special prize draws.

Andy continued that 1885 Club details had not been sent out with season ticket applications because the details of the club had not then been finalised.

The MSC representatives still emphasised the need for better marketing.

Andy admitted that there was a need for another 125 Year Celebrations meeting and asked Bob to attend.

Any Other Business

• Additional Bar Space On Matchdays: This is currently being investigated by the club but is some way from fruition
• Graham Ferguson Lacey: He has sold some shares back into the market and probably bought by City Institutions.
• Club was fined for the player on pitch melee at Wycombe to the tune of £2,500. Andy thought a personal hearing was necessary and had been productive, as a maximum penalty of £25,000 could have been handed out. Wycombe were fined £3,500.
• Pre-Season Friendlies: Andy went through the list of currently arranged games. There is no tour this year but so far games have been arranged at Crawley on 10th July, AFC Wimbledon on 16th, Stevenage on 24th and Dartford on 27th. A testimonial game for Neil Harris is to be arranged.

There being no other business, the meeting terminated at 6.40pm—Date of next meeting 20th May 2010